Wyndy FAQ

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Parents

Who are the Wyndys?

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Who performs the background checks on Wyndys? What does the background check entail?

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How do I post to the Job Board?

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How do I find and book a Wyndy?

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How far in advance can I book a Wyndy?

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How quickly can I book a Wyndy?

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Am I guaranteed to always find a Wyndy for my job?

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Can I meet a Wyndy before I hire them?

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What if I need a Wyndy for less than an hour?

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What if my Wyndy forgets to start the timer?

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Can I review a Wyndy?

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What do the ratings on Wyndy mean?

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Can a Wyndy review the jobs they do for me?

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Can I post a repeating job?

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How do I add a Wyndy to "My Wyndys" List?

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What does it cost to use Wyndy?

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Can I pay a babysitter I meet through Wyndy with cash or a check?

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How do I pay a Wyndy?

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Do I have to enter my payment information before booking a Wyndy?

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Is it necessary to tip a Wyndy?

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When do Wyndys receive my address and contact information?

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Can I connect with other parents on Wyndy? Why should I?

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How do I add to my Parent Connections?

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Sitters

What does the Wyndy application process involve?

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How long does it take to become a Wyndy from the time I apply?

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What information is reviewed as part of the background check?

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Do I have to pay for the background check as part of the application process?

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Is the personal information I provide as part of my background check (including my SSN) secure?

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Who are the parents and families on Wyndy?

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How do I find and book jobs?

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What do I do if I’m not getting booked for jobs?

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Can I contact the parent before the job?

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When do I get the parent’s address and contact information?

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When do I start the timer and when do I stop it?

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How and when do I get paid?

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Can I accept cash or a check for babysitting services from a family I meet through Wyndy?

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How do I get paid if I perform more than one job in a day?

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What do I do if I don’t receive payment within 5 business days?

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Can I review jobs I complete?

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Can parents review me?

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Can a parent request me for a recurring job?

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